Help Center

FREE SHIPPING WORLDWIDE on orders over $50

Shipping: 

* Please note some delays in shipping times at present due to COVID 19 *

 *PLEASE NOTE due to current high demand it is taking slightly longer to send orders than usual.

AUSTRALIA

All items are shipped from our warehouse in Brisbane. We only use Australia Post.

CANADA

All items are shipped from our warehouse in Ottawa. We use Canadian Post, DHL and Fedex.

UK

All items are shipped from our warehouse in Feltham. We use Royal Mail and DPD express delivery.

US

All items are shipped from our warehouse in Chicago. We use USPS, DHL  and Fedex.

Duties & Taxes:

All prices are inclusive of duties and taxes worldwide. Nothing else to pay!

Shipping times world wide: 3 - 7 Business Days

Tracking: If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. 

Shipping Rates: 

FREE SHIPPING WORLDWIDE on orders over $50

Do you have a returns policy?

Yes! We are extremely confident that you will love your Nakie Product. However if you do not find our products amazing we offer a 30-day returns policy.
The product being returned must be in an unused condition.

If you require any other information please feel free to contact us directly at

hello@nakie.com.au

Our record is 46 seconds! Let us know if you can beat that. Our hammocks are very easy and simple to set up. With our no fuss straps and carabiners you won’t need to tie a single knot and will be relaxing in your Nakie hammock within minutes.

Our straps are adjustable and have 12 different loops on each side that you can choose from.

Your trees can be anywhere from 2.5 meters - 4.5 meters

Just yourself and two few trees! Our hammocks come standard with straps and carabiners for an easy no fuss set up. 

300kgs! Our hammocks are designed to easily hold two people however can take up to four if you want a party! 

For sure! Our hammocks are the ultimate in comfort you won’t want to get out. With our breathable material you will easily get a good night sleep.

We recommend hand washing in cold water with a non bleaching product. Once washed remove from water and hang out to dry so you will be ready for your next adventure. Do not put hammock into the dryer!

Worldwide Shipping 3-7 business days. 

We ship worldwide! If you haven't received your item please contact us.

Yes, with every product we send you will receive a tracking number. 

We offer a lifetime warranty, yes you heard right LIFETIME WARRANTY!

We are so confident with the quality of our product that we offer a lifetime warranty on all our products!

Yes, we are so confident that you will love our products as much as we do. We are offering 100% no risk money back guarantee. We will provide a full refund within 30 days of purchase if you are not completely stoked with your Nakie product.